Privacy Policy

• Identification Information: Name, email, phone number, billing address, and registration details.
• Educational Data: Course progress, quiz responses, certifications, feedback, and live session interactions.
• Payment Information: Securely processed through Cashfree Payments, an RBI-licensed Payment Aggregator. We do not store full payment details. All payment data is handled by Cashfree Payments under PCI DSS Level 1 standards.
• Technical Data: IP address, browser, device information, usage patterns, and cookies.

• Deliver and improve courses, mentorship, and live sessions.
• Process enrollments, payments, certifications, and refunds.
• Send updates and promotions where permitted by consent.
• Analyze usage to enhance platform performance.
• Comply with applicable UAE, Indian, tax, and education laws.

We do not sell your data. Information may be shared with Cashfree Payments for payment processing, Zoom, Google Analytics, and YouTube under strict data processing agreements.

We retain personal data for a maximum of 3 years after last course enrollment, or as required by applicable law. You may request deletion at any time.

IB Education Partner referral and commission data is stored for tax compliance purposes for a minimum of 7 years per applicable financial record-keeping laws.

We use encryption, secure access controls, PCI DSS-compliant payment processing, and vulnerability monitoring to protect your information.

• Access, correct, or delete your data.
• Withdraw consent or object to processing.
• Request data portability.
• Lodge complaints with relevant authorities.

Murlidhar Tripathi | md@metawellsports.com | +971 567672367

Response time: Within 72 hours on business days, Sunday to Thursday.

TradeBnB Academy | Operated by Metawell Sports Limited | RAK Innovation City, UAE | Reg: 01010965 | TRN: 105436629700001